Returns & Refunds

🔁 Returns & Refunds

We stand by our products. If your item arrives damaged, misprinted, or defective, we’ll replace it or refund it – at no extra cost.

✅ What can be returned

  • Damaged or defective items
  • Items with printing errors
  • Lost shipments (based on tracking info)

đŸš« What can't be returned

  • Wrong size or color chosen by customer
  • Items that have been worn or washed
  • Custom or personalized products

đŸ“© How to start a return

Please contact us within 7 days of receiving your item by emailing support@iceandfire.store with:

  • Your order number
  • A photo of the issue (if applicable)

We’ll make it right! Our production partner Printful will process all approved returns and replacements quickly and securely.

Thank you for shopping with IceAndFire đŸŒ‹â„ïž